Last updated: 2 October 2026

This privacy policy explains how VanLifeUK.com ("VanLifeUK", "we", "us") collects and uses personal information when you use our website. We process data in line with UK GDPR and the Data Protection Act 2018.

1. Data controller

The data controller for this Site is the operator of VanLifeUK.com. For privacy enquiries: [email protected].

2. Information we collect

Depending on how you use the Site, we may collect:

  • Contact and account data - name, email address, and messages you send via forms or email;
  • Listing data - information you submit for vans for sale or rentals (contact details, descriptions, photos);
  • Technical data - IP address, browser type, device identifiers, approximate location derived from IP, and log files;
  • Usage data - pages viewed, links clicked, and referral source;
  • Cookie and similar technologies data - as described in our Cookie policy.

3. How we use your information

We use personal data to:

  • Provide, maintain, and improve the Site and listings;
  • Respond to enquiries and send newsletters if you opt in;
  • Moderate content and protect the Site from abuse;
  • Analyse traffic and measure performance;
  • Display advertising (including personalised ads where you consent);
  • Comply with legal obligations.

4. Lawful bases (UK GDPR)

We rely on one or more of the following:

  • Consent - e.g. non-essential cookies, marketing emails, certain advertising cookies;
  • Contract - steps at your request before a contract, or to perform services you ask for;
  • Legitimate interests - site security, analytics, improving content, and contextual advertising, balanced against your rights;
  • Legal obligation - where the law requires us to retain or disclose data.

5. Advertising and Google

We may use Google AdSense or other Google advertising products to show ads. Google and its partners may use cookies and similar technologies to serve ads based on your visits to this Site and other websites.

You can manage personalised advertising by visiting Google Ads Settings and read how Google uses data at Google's partner sites policy. For industry opt-out tools, see aboutads.info (US-oriented) and UK guidance from the ICO on your rights.

Where required, we will ask for your consent before loading non-essential advertising and analytics cookies (see Cookie policy).

6. Sharing your information

We may share data with:

  • Hosting, email, and technical service providers under contract;
  • Analytics and advertising partners (including Google) where permitted;
  • Authorities if required by law or to protect rights and safety;
  • Buyers or sellers only as needed to display listings you publish - your listing contact details may be visible to other users as you choose.

We do not sell your personal information.

7. International transfers

Some providers (including Google) may process data outside the UK. Where transfers occur, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses where applicable.

8. Retention

We keep data only as long as needed for the purposes above, including legal, tax, and dispute resolution requirements. Listing data may remain until you ask for removal or we remove expired listings.

9. Your rights

Under UK data protection law you may have the right to access, rectify, erase, restrict processing, object, and data portability, and to withdraw consent where processing is consent-based. You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise rights, contact [email protected]. We may need to verify your identity.

10. Children

The Site is not directed at children under 13. We do not knowingly collect their personal data.

11. Changes

We may update this policy. Check the "Last updated" date. Significant changes may be highlighted on the Site where appropriate.